FAQs – Frequently Asked Questions
1. How can I place an order?
Simply select your product, add it to cart, and complete checkout by providing your details.
2. What payment methods do you accept?
We accept secure online payments and Cash on Delivery (COD) where available.
3. How long does delivery take?
Orders are usually delivered within 2–5 working days, depending on your location.
4. Do you offer returns or refunds?
Yes, refunds or exchanges are only available for damaged or defective products reported within [X] days of delivery.
5. Are delivery charges refundable?
No, delivery charges are non-refundable.
6. Can I cancel my order after placing it?
Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.
7. Are the product images real?
Yes, all images are real, but slight color or design variations may occur.
8. How can I contact ToyCart.pk?
You can reach us at:
📧 hello@toycart.pk
📞 0310-6680868